As part of Katie’s visit to Southern Ontario, Canada, to do a workshop for our agents, we engaged her to do an audit of our corporate social media platforms. Katie was thoroughly engaging while providing us with a fresh perspective. She suggested short term fixes and manageable long term strategies and goals, all within a framework of positivity, so that my team never once felt like they were being criticized as part of the process. Thank you Katie for your fresh eyes, your tremendous skill and knowledge, and your boundless energy. A thoroughly awesome experience!